Support Services | Independent Alarm

We Offer Multiple Ways to Support You After We’ve Set Up Your System

Customer Portal

Coming soon, our NEW Customer Portal for your service, payment, monitoring, and other needs. Stay tuned for the launch of this exciting feature.
Visit Portal
User Manuals

Find downloads for our most commonly installed components. Please contact our service department if you can't find a resolution to your issue.
Access Manuals
FAQs

Find answers to some of the most frequently asked questions. If you are still looking for what you need here, call our service department; they will be happy to help.
Learn More
Videos

Watch videos on how to do common maintenance tasks on your security system. As always, our service department is here if you have any questions.
Watch Videos

Tips and Updates

Our informative articles can help you make informed decisions about your security practices.

Check the Latest Updates

Remote Support

Are you having issues with your system? Remote support will give you a session with a licensed Independent Alarm security technician. We are here to give you peace of mind!
Start Session
Referral Program

Take advantage of our generous referral program and share your good experience with a friend. It's a win/win for you both!
Refer a Friend